Frequently Asked Questions (FAQs)

Find answers to the most frequently asked questions about Click & Rent. If you can’t find what you’re looking for, please contact us.

What is included in the rental price?

Choose your desired property, check availability, and make the reservation directly through our platform in a few easy steps. 

What is included in the rental price?

The price includes the rent for the selected period and a cleaning fee. Any additional services, if applicable, are clearly specified in the property listing. 

What are the cancellation and refund policies?

You can cancel your reservation according to our cancellation policy. Refunds are processed directly by Click and Rent and depend on the cancellation period.

How are payments processed?

All payments are securely processed through our platform, which protects the personal and financial data of our clients. 

How do I contact Click and Rent with questions?

You can use our live chat, email, or phone to receive quick assistance and support.

How is the safety of properties and profiles guaranteed?
All properties are verified by our team, and platform profiles are certified to ensure the security and reliability of the service.
What should I do if I have a problem during my stay?
Contact our team via live chat or email. We will ensure that the issue is resolved as quickly as possible.